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Predicting mean and variance in inventory order decisions Decis. Sci. (IF 4.147) Pub Date : 2024-03-28 Li Chen, Andrew M. Davis, Dayoung Kim
We develop a simple forecast-anchoring model to explain and predict the mean and variance of observed inventory order decisions in a newsvendor problem. The model assumes that people employ a two-step decision heuristic. In the first step, a behavioral bias may gravitate the decision maker's point forecast toward a random forecast versus a constant unbiased forecast. In the second step, a behavioral
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Using intermediate points in parcel delivery operations with truck‐based autonomous drones Decis. Sci. (IF 4.147) Pub Date : 2024-03-25 Bo Lan, Yoshinori Suzuki
Autonomous drones are no longer science fiction but are becoming reality. Prior studies have investigated how an autonomous drone can be used in conjunction with a parcel delivery truck, but they all restricted the drones’ launch/recovery sites to customer nodes visited by a truck. In practice, parcel carriers are considering the use of intermediate points (IPs), the sites found along the arcs connecting
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Order basket contents and consumer returns Decis. Sci. (IF 4.147) Pub Date : 2024-02-29 Mengmeng Wang, Guangzhi Shang, Ying Rong, Michael R. Galbreth
Although lenient return policies can drive sales and customer loyalty, they have also resulted in enormous returns volumes and reverse logistics costs. Online retailers often feel compelled to offer free returns, but are then faced with numerous operational challenges, ranging from accurately forecasting returns volumes to identifying presales strategies to reduce the likelihood that a (costly) return
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Advancing OSCM scientific knowledge by replicating empirical findings: Step‐by‐step procedure and illustration for transformative replication endeavors Decis. Sci. (IF 4.147) Pub Date : 2024-02-20 Mikaella Polyviou, Johnny Rungtusanatham, Rebecca W. Reczek, Kevin Dooley, A. Michael Knemeyer
Replication endeavors contribute to the accumulation of scientific evidence about previously reported findings and are crucial for scientific progress. Replication studies are, however, often discouraged and rarely published in the operations and supply chain management (OSCM) discipline. In this article, we offer a framework for replications consisting of two complementary tables. This framework recognizes
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How a dedicated postdischarge unit can reduce hospital congestion and costs Decis. Sci. (IF 4.147) Pub Date : 2024-02-08 Maryam Khatami, Jon M. Stauffer, Mark A. Lawley
Depending on the patient's condition, up to 60% of inpatients are discharged to post–acute care facilities (PACFs). These patients may experience several days of nonmedical inpatient stay until the hospital finds a facility that fits their needs, contributing to overcrowding in upstream units. This article studies the feasibility of creating a “postdischarge unit” (PDU) for medically ready-for-discharge
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Coordination schemes for resource reallocation and patient transfer in hospital alliance models Decis. Sci. (IF 4.147) Pub Date : 2024-02-03 Zhong-Ping Li, Jasmine Chang, Jim Shi, Jian-Jun Wang
In many countries, healthcare systems encounter the issue of imbalance between supply and demand in a hierarchical structure. The comprehensive hospitals, which possess more high-quality resources, are often overwhelmed, while their counterparts, community hospitals, are often idle. To address this imbalance issue, certain payment schemes are generally considered effective in motivating comprehensive
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Zoning strategies for human–robot collaborative picking Decis. Sci. (IF 4.147) Pub Date : 2023-12-20 Kaveh Azadeh, Debjit Roy, René de Koster, Seyyed Mahdi Ghorashi Khalilabadi
During the last decade, several retailers have started to combine traditional store deliveries with the fulfillment of online sales to consumers from omni-channel warehouses, which are increasingly being automated. A popular option is to use autonomous mobile robots (AMRs) in collaboration with human pickers. In this approach, the pickers' unproductive walking time can be reduced even further by zoning
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The role of generative design and additive manufacturing capabilities in developing human–AI symbiosis: Evidence from multiple case studies Decis. Sci. (IF 4.147) Pub Date : 2023-10-28 Elliot Bendoly, Aravind Chandrasekaran, Mateus do Rego Ferreira Lima, Robert Handfield, Siavash H. Khajavi, Samuel Roscoe
The benefits of additive manufacturing (AM) extend beyond the attributes of physical products and production processes they enable. Experience with AM can augment the way design is approached and can increase opportunities to pivot toward less familiar design tasks. We begin this qualitative study with a natural experiment made possible by an exogenous shock: the COVID-19 pandemic. Through a three-stage
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Sales manipulation strategies of competitive firms on an e-commerce platform: Beneficial or harmful? Decis. Sci. (IF 4.147) Pub Date : 2023-10-08 Qing Zhang, Juan Li, Tiaojun Xiao
Consumers are affected by the relative sizes of products’ sales volumes, which is regarded as consumers’ sales comparison behavior when purchasing online. Therefore, some firms manipulate their sales volumes to attract consumers. To shed light on firms’ sales manipulation, we develop game theoretical models to investigate sales manipulation strategies for a high-quality firm and a low-quality firm
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Diversity, Equity, and Inclusion: decision science research opportunities Decis. Sci. (IF 4.147) Pub Date : 2023-08-18 Christopher S. Tang
As of July 2022, all Fortune 100 companies have made public announcements about their commitments to Diversity, Equity, and Inclusion (DEI). At the same time, more universities are offering DEI certificates or degree programs. Despite this recent social movement, DEI research in decision science remains nascent. DEI can be a politically sensitive topic, but its economic and social impact on organizations
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When investors meet consumers: The roles and interactions of different backers in the crowdfunding market Decis. Sci. (IF 4.147) Pub Date : 2023-08-04 Feiqiong Wei, Yinliang (Ricky) Tan, Haibing Gao, Huazhong Zhao
By harnessing the power of the crowd, crowdfunding has changed the way startup ventures, innovation-minded entrepreneurs, and private individuals raise capital. Reward-based crowdfunding is an established and attractive fundraising option for entrepreneurs with creative projects, while investment-based crowdfunding has also gained popularity thanks to the progress of related regulations. Both types
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The impact of transportation capacity in pre-positioning humanitarian supplies Decis. Sci. (IF 4.147) Pub Date : 2023-07-29 Alexander Rothkopf, Jason Acimovic, Jarrod Goentzel
Humanitarian action saves lives by delivering supplies following a disaster. To effectively prepare, large humanitarian organizations solve optimization models to allocate inventory minimizing expected time-to-respond. However, these organizations also rely on transportation carriers to deliver this inventory, a feature often omitted from such models. Part of the reason is that capacity data on third-party
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Mitigating supply-demand mismatch: The relationship between inventory sharing and demand learning Decis. Sci. (IF 4.147) Pub Date : 2023-07-24 Liqun Wei, Wanying Wei, Yunchuan Liu, Jianxiong Zhang, Xuanhua Xu
By mitigating supply-demand mismatch through advanced forecast technology, demand learning has attracted widespread attention and is increasingly adopted in conjunction with inventory sharing. However, this combination is not necessarily efficient given the unclear relationship between the two strategies. Therefore, crucially, this article investigates the strategic relationship between inventory sharing
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Network design with consideration of hours-of-service regulation and drop-and-swap trailer operations Decis. Sci. (IF 4.147) Pub Date : 2023-07-14 E. Powell Robinson, Funda Sahin, Li-Lian Gao
This research, motivated by collaboration with a leading manufacturer and distributor of building products, introduces two distribution network design models considering federally mandated hours of service restrictions on truck drivers and drop-and-swap trailer operations. A key feature of the drop-and-swap transport mode is the decoupling of linehaul and last-mile delivery operations, which enables
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Designing supply chain strategies against epidemic outbreaks such as COVID-19: Review and future research directions Decis. Sci. (IF 4.147) Pub Date : 2023-07-05 Kannan Govindan, Suresh P. Sethi, T. C. E. Cheng, Susan Feng Lu
The supply chain is vulnerable to disruptions, which can lead to operational failure. Therefore, it is crucial to investigate and monitor the risks associated with such disruptions. Epidemics, including the profound impact of COVID-19, exemplify disruptive risks that engender complexities throughout the value chain. COVID-19 has caused significant disruptions to the global supply chain due to the preexisting
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Capacity allocation for producing age-based products Decis. Sci. (IF 4.147) Pub Date : 2023-06-03 Hossein Jahandideh, Kevin McCardle, Christopher Tang, Behnam Fahimnia
We consider a firm's production and sales decisions for an age-based product whose value increases with ageing (e.g., whisky, wine, and cheese). The firm has been selling a younger-aged product but is considering introducing a new product by setting some of its production aside to age longer (in the “maturation” process). With a fixed production capacity dictated by the “distilling” process that takes
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Search for the best alternative: An experimental approach Decis. Sci. (IF 4.147) Pub Date : 2023-05-20 Gülru F. Özkan-Seely, David C. Hall, Jeremy Hutchison-Krupat
Effectively implementing any dimension of a company's strategy requires a careful balance between ensuring a sufficient number of opportunities have been explored and the execution has taken place in a timely manner for a specific initiative. Naturally, the importance of specific characteristics of an initiative will vary according to the strategic objective. Alternatives vary in their likelihood of
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Resilient product and production adaptation in a large-scale disaster: Does it pay off? Decis. Sci. (IF 4.147) Pub Date : 2023-05-16 Wei Sun, Bin Yang, Maggie Chuoyan Dong, Jack Cadeaux
Pandemic outbreaks can disrupt firms’ normal operations, so they demand a resilient response. Firms can combine social responsibility initiatives with resilient responses by reconfiguring their production resources for pandemic relief. It remains unclear, however, whether pandemic-relieving product adaptation (in short, PRPA) improves financial performance. We draw on stakeholder theory to analyze
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The waste management supply chain: A decision framework Decis. Sci. (IF 4.147) Pub Date : 2023-03-24 Prashant Chintapalli, Asoo J. Vakharia
The alarmingly increasing trends in worldwide waste generation call for a holistic analysis of waste management supply chains. Using a comprehensive end-to-end (i.e., waste generation to waste disposal) decision framework, this article analyzes key decisions of a waste management firm (WMF) focused on the proportions of dry (and wet) waste to recycle (and compost). This framework is applied to assess
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The impact of medical insurance payment systems on patient choice, provider behavior, and out-of-pocket rate: Fee-for-service versus diagnosis-related groups Decis. Sci. (IF 4.147) Pub Date : 2023-03-14 Wenjuan Fan, Yuanyuan Jiang, Jun Pei, Ping Yan, Liangfei Qiu
The medical insurance payment system (MIPS) is a key mechanism to ensure the public's access to medical services. In a game-theoretic model, we examine the impact of two MIPSs, fee-for-service (FFS) and diagnosis-related groups (DRG), on patient choices, provider behavior, and out-of-pocket rate. We find that neither FFS nor DRG can dominate the other in all three aspects: social welfare, provider
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Concealing borrowers’ failure history in online P2P lending: A natural experiment Decis. Sci. (IF 4.147) Pub Date : 2023-03-01 Jiaru Bai, Qiang Gao
Online peer-to-peer (P2P) platforms both disclose and conceal borrowers’ information. Minimal research has been conducted on the impact of concealing such information on borrowers’ funding success. We fill this research gap by exploring a natural experiment opportunity at Prosper, an online lending marketplace where the platform enacted a policy to conceal borrowers’ past failure history. We first
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The effects of perceived network characteristics on knowledge exchange in virtual communities Decis. Sci. (IF 4.147) Pub Date : 2023-02-23 Seung Kyoon Shin, Kyungwoo Kang, G. Lawrence Sanders
Understanding virtual community (VC) networks is essential because the characteristics of these networks play a fundamental role in knowledge exchange. This survey-based study proposes two network-related antecedents: perceived closeness with VC members (PCL) and perceived connectedness with VC members (PCN). Using a structural equation modeling approach, we examined the two antecedents' associations
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Examining network entry decisions in healthcare: Network and organizational characteristics Decis. Sci. (IF 4.147) Pub Date : 2023-02-10 Zhenzhen Yan, Mei Li, John Z. Ni, Kathleen L. McFadden
Accountable Care Organizations (ACOs) are healthcare collaboration networks comprised of hospitals and other healthcare providers. The motivation behind the formation of ACOs is to improve the quality of care while reducing healthcare costs. Despite these commendable goals, hospitals’ participation in ACOs remains low; the most significant barrier being the risk associated with joining. Our research
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Drivers and implications of combined investment in renewables and energy storage in the residential sector Decis. Sci. (IF 4.147) Pub Date : 2023-01-31 Na Rea Cho, Youngsoo Kim, Karthik Murali, Mesut Yavuz
Residential consumers are increasingly combining renewables with energy storage systems. However, changes in policies and support for these technologies may impact their adoption and the outlook for the energy industry. In this paper, we consider a grid-connected household's problem of determining the optimal capacities of these two technologies as well as the battery operating policy that minimizes
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Blessing or curse? Sharing economy and its impact on the community of customers and suppliers Decis. Sci. (IF 4.147) Pub Date : 2022-12-28 Shuo Zeng, Yuanjie He
Sharing economy offers an alternative to customers with on-demand services and opens up a new way for owners of underutilized resources to generate revenue. However, there is little evidence on whether sharing economy benefits the community of customers and suppliers or not. Our work is motivated by the ongoing stories of conflicts related to the ride sharing platforms (e.g., Uber, Lyft) and the information
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Analysis of online rebates and commission formats in a retailer-Stackelberg supply chain with cashback website Decis. Sci. (IF 4.147) Pub Date : 2022-11-14 Peng Xu, Tiaojun Xiao
Motivated by the fact that many e-tailers offer online rebates through cashback websites to attract more consumers, and wield channel leadership, we construct a retailer-Stackelberg supply chain comprised of one e-tailer, one manufacturer, and one cashback website. Cashback websites have two commission formats: sharing and fixed. We first explore the online rebate strategy of the e-tailer (under the
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Too much information? The use of extraneous information to support decision-making in emergency settings Decis. Sci. (IF 4.147) Pub Date : 2022-11-03 Ofir Ben-Assuli, Ofer Arazy, Nanda Kumar, Itamar Shabtai
Decision-makers in emergency settings need to employ the breadth of evidence available so as to inform critical judgments, yet the acute time pressure suggests that in some cases only partial information could be employed. Investigating this tension, the current study focuses on the usefulness of extraneous information that arrives from outside the organization and supplements the information that
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Robust surgical scheduling for nonoperating room anesthesia (NORA) under surgical duration uncertainty Decis. Sci. (IF 4.147) Pub Date : 2022-10-17 Jian-Jun Wang, Zongli Dai, Jasmine Chang, Jim (Junmin) Shi, Haiguan Liu
Nonoperating room anesthesia (NORA) refers to the practice and administration of anesthesia or sedation outside the operating room (OR), which has been increasingly implemented in practice. The novelty of NORA is to separate the anesthesia preoperative stage from an OR for the sake of saving OR time and improving its efficiency. In this article, we study the scheduling problem for NORA considering
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Drug shortages: A systems view of the current state Decis. Sci. (IF 4.147) Pub Date : 2022-10-17 Kim E. van Oorschot, Luk N. Van Wassenhove, Marianne Jahre, Kostas Selviaridis, Harwin de Vries
The objective of this thought leadership article is to create a systems view of drug shortages based on the perceptions of practitioners and policymakers. We develop a comprehensive framework describing what stakeholders are currently doing when faced with drug shortages and show the outcomes of their actions. In a review of practitioner literature and public reports published from 2010 to 2020, we
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Curbing the usage of conflict minerals: A supply network perspective Decis. Sci. (IF 4.147) Pub Date : 2022-07-26 Han Zhang, Goker Aydin, Hans Sebastian Heese
An important source of funds for the conflict in the Democratic Republic of the Congo is the revenue from mineral mining. NGOs and legislators made efforts to require manufacturers that use “conflict minerals” to learn and disclose their sources. In the mineral supply chain, the critical link between mines and manufacturers is smelters. We study equilibrium sourcing decisions in the supply network
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Online community's recognition and continued participation in idea competitions Decis. Sci. (IF 4.147) Pub Date : 2022-07-20 Kai-Yu Hsieh, Ping Xiao, Noshir Contractor, Li Wang
This study examines the effect of online community's recognition on continued participation in idea competitions, and how personal winning record moderates such an influence. We reason that the motivating role of community recognition might either be reinforced or substituted by personal winning record, depending upon whether relational motives (psychological and social bonding) or individualistic
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Multiproduct pricing under the multinomial logit model with local network effects Decis. Sci. (IF 4.147) Pub Date : 2022-07-13 Mohan Gopalakrishnan, Heng Zhang, Zhiqi Zhang
Motivated by direct interactions with practitioners and real-world data, we study a monopoly firm selling multiple substitute products to customers characterized by their different social network degrees. Under the multinomial logit model framework, we assume that the utility a customer with a larger network degree derives from the seller's products is subject to more impact from her neighbors and
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Service at risk in delivery operations Decis. Sci. (IF 4.147) Pub Date : 2022-07-12 Mert Hakan Hekimoğlu, John H. Park, Burak Kazaz
This article examines disruption risks at fulfillment centers and develops risk mitigation strategies based on inventory stocking and delivery decisions. It considers a Fortune 150 firm whose delivery operations are designed to fulfill the orders from contracted business customers within the next day. The firm promises its customers that the probability of late deliveries exceeding a certain threshold
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Strategic sourcing of multicomponent software systems: The case of electronic medical records Decis. Sci. (IF 4.147) Pub Date : 2022-06-30 Kaitlin D. Wowak, Sean Handley, Ken Kelley, Corey M. Angst
The significance of information technology (IT) to organizational performance is increasingly acknowledged by senior executives and scholars alike. However, an important aspect that is underdeveloped in the extant literature is whether and how an organization's IT sourcing strategy affects performance. We examine this dimension in the context of hospitals’ sourcing strategy for electronic medical record
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Converting a drug from off-label to on-label use: Government subsidies and patient welfare Decis. Sci. (IF 4.147) Pub Date : 2022-06-20 Wendy Olsder, Tugce Martagan, Christopher S. Tang
Most rare diseases have no approved treatments available, and doctors often prescribe existing drugs for “off-label” use in the sense that a drug is prescribed for a medical condition that is different from the original condition approved by regulatory authorities. To develop approved treatments for rare diseases quickly without starting from scratch, governments have introduced different subsidy programs
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Decision biases in revenue management revisited: Dynamic decision-making under stationary and nonstationary demand Decis. Sci. (IF 4.147) Pub Date : 2022-06-16 Catherine Cleophas, Claudia Schüetze
State-of-the-art revenue management systems combine forecasting and optimization algorithms with human decision-making. However, only a few existing contributions consider the behavioral aspects of revenue management. To extend the related research, we examine the impact of nonstationary demand and two dynamic decision tasks. We examine human decision-making strategies and biases by implementing a
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Ordering decisions under supply uncertainty and inventory record inaccuracy: An experimental investigation Decis. Sci. (IF 4.147) Pub Date : 2022-05-03 Nienke Hofstra, Eirini Spiliotopoulou, Sander de Leeuw
Uncertainty on the supply side is a common issue planners face. How do decision-makers incorporate inventory uncertainty when placing orders? We investigate ordering decisions under two forms of uncertainty regarding total inventory available to satisfy demand: supply uncertainty (SU; unreliability in incoming shipments) and inventory record inaccuracy (IRI; internal inefficiencies leading to a discrepancy
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Inventory control under different forms of uncertainty: Ambiguity and stochastic variability Decis. Sci. (IF 4.147) Pub Date : 2022-04-29 Siqi Ma, John Aloysius
Inventory decision makers routinely face ambiguity due to the psychological awareness that there is unknown information about salient events that is knowable in principle. Researchers on inventory control behavior in the face of uncertainty have primarily focused on uncertainty due to stochastic variability. However, most decision situations in the naturally occurring world involve both forms of u
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To talk or not?: An analysis of firm-initiated social media communication's impact on firm value preservation during a massive disruption across multiple firms and industries Decis. Sci. (IF 4.147) Pub Date : 2022-04-25 Ravi Srinivasan, Ashish Kumar Jha, Nishant Kumar Verma
We examine the role of firm-initiated social media communication using Twitter in mitigating the negative impact of large-scale disruptions, such as the Covid-19 pandemic, on the shareholder value of firms. We develop our hypotheses using signaling theory and test them using data collected from Twitter and Bloomberg®. Our data set consists of 121,988 firm-generated tweets from 467 S&P 500 firms collected
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Supply chain coordination with information design Decis. Sci. (IF 4.147) Pub Date : 2022-04-08 Justin Jia, Paolo Letizia, Sean P. Willems
We consider the coordination of a supplier–retailer supply chain where, in addition to classical contract considerations, a supplier decides the adoption of an information structure (IS) for the supply chain, with a higher-quality IS allowing the supply chain parties to obtain a more accurate demand forecast. Because a wholesale price contract cannot coordinate the supply chain due to misaligned incentives
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Driver collusion in ride-hailing platforms Decis. Sci. (IF 4.147) Pub Date : 2022-03-15 Manish Tripathy, Jiaru Bai, H. Sebastian (Seb) Heese
Many on-demand service platforms employ state-dependent pricing strategies to balance supply capacity and customer demand. In the context of ride-hailing platforms, it has been observed that drivers strategically exploit the structure of such pricing policies by coordinating with each other to deactivate some drivers in order to create an artificial shortage of supply capacity and trigger so-called
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Improving the efficiency of last-mile package deliveries using hybrid driver helpers Decis. Sci. (IF 4.147) Pub Date : 2022-01-29 Shih-Hao Lu, Yoshinori Suzuki, Toyin Clottey
An approach widely used by parcel delivery companies to deal with increased shipping volumes, especially during peak seasons, is the use of temporary workers called driver helpers. There are two types of driver helpers: (1) dependent helpers (DH) who work alongside drivers to deliver packages on daily routes, and (2) independent helpers (IDH) who do not travel with the drivers but rather work alone
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Ordering behavior in a supply chain with customers that respond to changes in service level Decis. Sci. (IF 4.147) Pub Date : 2022-02-02 Somak Paul, Nathan Craig, Elliot Bendoly
The presence of service-level-dependent demand has been empirically observed in industry and is well-documented in the literature. How does the implicit contractual existence of such service dependency impact the ordering decisions of upstream suppliers? We conduct three controlled laboratory experiments to study the impact a service-reward mechanism may have on the upstream ordering decisions of those
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Alternative information processing mechanisms in hospital supply chains: Impact on cost, quality, and patient satisfaction Decis. Sci. (IF 4.147) Pub Date : 2022-01-28 Xiaosong (David) Peng, Barbara Flynn, Arunachalam Narayanan, Raymond Fan
Hospitals are under tremendous pressure to improve multiple performance dimensions that may be at odds, including cost containment, clinical quality, and patient satisfaction. The need to improve performance on multiple fronts is compounded by sources of uncertainty that include upstream diversity of supply chain (SC) partners, internal diversity of clinical specialties provided, and downstream diversity
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On the creation of free-standing emergency departments by hospitals—Some insights Decis. Sci. (IF 4.147) Pub Date : 2022-01-27 Nitish Patidar, Kang Bok Lee, Robert Weech-Maldonado, Rekha Prabhu Bailur, Shashank Rao
Emergency departments (EDs) are an integral part of many acute care hospitals. Recently, however, hospitals have been increasingly experimenting with a new type of ED, for example, freestanding emergency departments (FSEDs). These are EDs that are physically separate from acute care hospitals but provide many of the same services provided by traditional EDs. Because of this geographic decoupling between
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Competitive location-based and trajectory-based mobile targeting Decis. Sci. (IF 4.147) Pub Date : 2021-11-09 Asunur Cezar, Srinivasan Raghunathan
Advances in mobile analytics have enabled sellers to target mobile consumers using geolocation and the more granular mobile trajectory information. Using a game-theoretical model of a context in which two competing sellers choose to target mobile consumers using location or trajectory, we examine the long-term implications for sellers, consumers, and the social welfare. We show that mobile targeting
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The behavioral agency model: Revised concepts and implications for operations and supply chain research Decis. Sci. (IF 4.147) Pub Date : 2021-10-03 Luis R. Gomez-Mejia, Geoff Martin, Veronica H. Villena, Robert M. Wiseman
The COVID 19 crisis and geopolitical ruptures of recent years have highlighted the importance of operations and supply chain management (OSCM) to firms and society. How do OSCM executives make decisions under uncertainty, and how do they balance the competing needs of various stakeholders? The behavioral agency model (BAM), which has been widely used in the management literature, focuses on the executive
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Using forecasting to evaluate the impact of COVID-19 on passenger air transport demand Decis. Sci. (IF 4.147) Pub Date : 2021-10-17 Xishu Li, Maurits de Groot, Thomas Bäck
The COVID-19 pandemic caused a drastic drop in passenger air transport demand due to two forces: supply restriction and demand depression. In order for airlines to recover, the key is to identify which force they are fighting against. We propose a method for separating the two forces of COVID-19 and evaluating the respective impact on demand. Our method involves dividing passengers into different segments
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What affects consumer behavior in mobile health professional diagnosis applications Decis. Sci. (IF 4.147) Pub Date : 2021-10-13 Panagiota Galetsi, Korina Katsaliaki, Sameer Kumar, Mark Ferguson
In recent years, an increasing number of health diagnosis mobile apps have been developed and marketed to assist health professionals in the process of diagnosis. Yet, there is limited knowledge about the factors and app characteristics that affect their selection from health professionals. In this study, we investigate the specific apps’ market that is addressed to medical professionals/students in
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How does supplier CSR performance help to expand exchange relationships with major buyers? The moderating role of supply-side and demand-driven uncertainty Decis. Sci. (IF 4.147) Pub Date : 2021-10-07 Xiaojin Liu, Ying Kou, Jeff Shockley, Jeffery S. Smith
Most studies of corporate social responsibility (CSR) performance in a supply chain context have been conducted from the buyer's perspective. Few have paid attention to how suppliers leverage this kind of performance to expand exchange relationships with major customers. From a resource dependence and social exchange perspective, this article specifically examines whether two supplier CSR performance
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Customers know best: Pricing policies for products with heterogeneous quality Decis. Sci. (IF 4.147) Pub Date : 2021-08-23 Yalçın Akçay, Fikri Karaesmen
This article studies the pricing problem of a seller given an initial inventory of products with heterogeneous quality, facing uncertain customer arrivals over a finite selling season. We consider various regimes depending on whether the seller inspects the inventory to assess the quality levels of the products, and whether customers examine the inventory themselves and pick their specific item of
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Product and service innovation with customer recognition Decis. Sci. (IF 4.147) Pub Date : 2021-08-23 Krista J. Li
Product and service innovation is important for brands to succeed in a competitive marketplace. As information technology advances, customer recognition becomes a growing industry trend; that is, brands track customers' purchase history, recognize and price discriminate between repeat and new customers.The trend of customer recognition has changed the nature and intensity of competition between brands
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Effect of seasonality, sales growth rate, and fiscal year end on cash conversion cycle Decis. Sci. (IF 4.147) Pub Date : 2021-08-19 Joyaditya Laik, Prakash Mirchandani
The cash conversion cycle (CCC) measures the duration between a firm's outgoing and incoming cash flows. Firms track the CCC metric and employ it as a benchmark since lower CCC values may signal better operational and credit performance. We develop a typification of firms based on the processing lead time and credit periods negotiated with suppliers and customers, and demonstrate how these characteristics
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Behavioral pitfalls of product proliferation in supply chains: An experimental study Decis. Sci. (IF 4.147) Pub Date : 2021-08-05 Kyle B. Hyndman, Mozart B.C. Menezes
We study how increased complexity in terms of increased stock-keeping units and/or markets can affect operational performance, with an emphasis on managerial decision-making. Specifically, when given the option to increase profits by increasing the number of markets served, we ask whether managers can increase profits by exercising this option or does increased complexity become a burden? We conduct
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Writing to advance knowledge: The impact of readability on knowledge diffusion in OSCM Decis. Sci. (IF 4.147) Pub Date : 2021-08-02 Seongkyoon Jeong, Zachary S. Rogers, Seth Washispack
The sophistication of academic research often creates a cognitive barrier for readers when they understand and utilize new knowledge. Cognizant of this issue, scholars in various fields, including Operations and Supply Chain Management (OSCM), have called for improved communication in academic research. Readability is a key pillar of written communication and is particularly important in OSCM. This
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Capacity reservation and sourcing under exchange-rate uncertainty Decis. Sci. (IF 4.147) Pub Date : 2021-07-29 Shahryar Gheibi, Burak Kazaz, Scott Webster
We study a firm's capacity reservation and sourcing decisions under exchange-rate and demand uncertainty. The firm initially reserves capacity from one domestic and one international supplier in the presence of exchange-rate and demand uncertainty. After observing exchange rates, the firm determines the amount of capacity to utilize for sourcing under demand uncertainty. The article makes four contributions
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Fairness ideals in inventory allocation Decis. Sci. (IF 4.147) Pub Date : 2021-07-21 Eirini Spiliotopoulou, Anna Conte
We study fairness ideals in distribution systems where inventory is allocated to multiple retailers and there is supply–demand mismatch. In particular, we focus on (a) what is considered fair inventory allocation by retailers (e.g., equal profit, same fill rate, equal share of supply–demand mismatch?) and (b) how the supply chain context affects fairness perceptions. We consider an integrated supply
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The role of small and medium enterprise and family business distinctions in decision-making: Insights from the farm echelon Decis. Sci. (IF 4.147) Pub Date : 2021-07-12 Jessica L. Darby, Brian S. Fugate, Jeff B. Murray
Small and medium enterprises (SMEs) and family businesses are ubiquitous in global supply chains but differ from large corporations along several dimensions touted as likely to influence their approach to supply chain management. Yet, little research exists that empirically examines how SME and family business distinctions manifest in operations and supply chain management (OSCM) decision-making. Our
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Consumer showrooming with supplier encroachment and omnichannel retailing Decis. Sci. (IF 4.147) Pub Date : 2021-07-09 Shichen Zhang, Yao Yao, Jianxiong Zhang
Consumers with uncertainty about product value often evaluate a product in a physical store but then purchase it online at a lower price. This popular shopping behavior is referred to as “showrooming.” Recent studies find that showrooming adversely affects the retailer. The advance of e-commerce has attracted an increasing number of suppliers to the practice of building an online channel alongside
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Reducing the cost of B2B logistics via night deliveries: Does it really work? Decis. Sci. (IF 4.147) Pub Date : 2021-06-23 Yoshinori Suzuki, Bo Lan
Night delivery is an approach increasingly used by motor carriers to improve the efficiency of business-to-business logistics. Many benefits of night deliveries have been reported in the literature, but in practice, not every carrier is benefitting from night deliveries. In fact, anecdotal evidence suggests that many carriers are losing money from night deliveries. While a limited number of past studies