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Wickedity in onboarding to high-stress social work: an action research study Journal of Workplace Learning Pub Date : 2024-02-19 Anne Stouby Persson, Line Revsbæk
Purpose This paper aims to answer report how mentors who onboard newcomers to a high-stress social work organization can learn about their onboarding practice by treating onboarding as a wicked problem that escapes definitive formulation and final solutions. Design/methodology/approach The authors follow an action research approach with three iterations of learning about onboarding with mentors in
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Exploring workplace learning experience in work transition among K-12 teachers during COVID-19 Journal of Workplace Learning Pub Date : 2024-02-12 Yuanlu Niu
Purpose When the emergency transition started in the spring of 2020 in the USA, teachers had to quickly switch from traditional in-person teaching to distance and remote teaching, regardless of their level of preparation. The distance and remote learning environments and contexts were different from traditional classrooms, which significantly changed the way teachers communicated and engaged with students
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Adjusting and re-adjusting: learnings from the experience of coworkers for the future of coworking and shared working spaces Journal of Workplace Learning Pub Date : 2024-01-30 Louise Suckley, Marko Orel
Purpose This paper aims to examine the learning gained from the evolving adjustment experiences of co-workers in moving to home-based working during the COVID-19 pandemic and the influence of these experiences on re-adjusting to return to co-working. Design/methodology/approach Results of a longitudinal qualitative study are reported where a group of co-workers were interviewed on three occasions between
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Enhancing resilience, coping and self-talk of employees in large organisations; the development and mixed methods piloting of an online mental health and well-being toolkit Journal of Workplace Learning Pub Date : 2024-01-23 Helen Jones, Shelley Gait, Philip John Tyson
Purpose The mental health and well-being of employees is negatively impacted by stress, anxiety and depression. There is a need to address these issues at an organisational level to enhance workforce welfare and to decrease the number of days lost due to mental health/well-being concerns. This study aimed to evaluate a mental health and well-being toolkit designed to enhance the resilience, coping
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Employee cohesion and its influence on workplace learning: The lived experiences of public university lecturers in Ethiopia Journal of Workplace Learning Pub Date : 2024-01-11 Ermiyas Tsehay Birhanu, Mulugeta Awayehu Gugssa
Purpose The purpose of this study is to investigate the driving factors for staff cohesiveness in the workplace and how they are related to workplace learning and development opportunities. Two research questions guided the inquiry: (1) What are the driving factors for staff cohesiveness in the workplace? and (2) How does staff cohesiveness influence workplace learning? Design/methodology/approach
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“Am I supposed to call them?” Relearning interactions in the digital workplace Journal of Workplace Learning Pub Date : 2023-12-19 Karin Högberg, Sara Willermark
Purpose This study aims to develop the understanding of learning processes related to the new ways of interacting in the enforced digital workplace over time. Design/methodology/approach A multiple, longitudinal case study of knowledge-based workers in three firms located in Sweden has been conducted from March 2020 to March 2023. In total, 89 interviews with 32 employees in three knowledge-based firms
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Learning from experiments: exploring how short time-boxed experiments can contribute to organizational learning Journal of Workplace Learning Pub Date : 2023-12-12 Sidsel Lond Grosen, Kasper Edwards
Purpose The aim of this paper is to explore how the involvement of workplace teams in experimenting with changes in their work practices through short, time-boxed, experiments (STBEs) can support organizational learning. It is explored how staffs’ experiences with experimental practices give rise to shared knowledge and how this is supported by the design of the STBE-procedure. Also explored is how
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Workplace learning and information exchange among gig workers: crowdsourcing and the social media advantage Journal of Workplace Learning Pub Date : 2023-12-05 Pimsiri Aroonsri, Oliver Stephen Crocco
Purpose The purpose of this study is to understand the scope and nature of information sharing as a form of workplace learning among gig workers. Design/methodology/approach Data were collected from public social media communities of gig workers in Thailand. In total, 338 posts and 3,022 comments on the posts were analyzed (data corpus N = 3,360). Thailand was selected for the context of this study
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The mediating role of organisational learning capabilities between workplace happiness and organisational citizenship behaviour Journal of Workplace Learning Pub Date : 2023-12-04 Preeti Goel, Animesh Singh
Purpose This paper aims to examine whether happiness at workplace (HAW) impacts organisational citizenship behaviour (OCB) and whether this impact can be further improved by promoting learning capabilities in organisations, thus investigating the mediating role of organisational learning capabilities (OLC). Design/methodology/approach This study was conducted on knowledge-intensive workers (employees
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Working Out Loud: an intervention study to test an agile learning method Journal of Workplace Learning Pub Date : 2023-12-01 Tabea Augner, Carsten C. Schermuly, Franziska Jungmann
Purpose Today’s unpredictable and fast-changing work environment challenges researchers and organizations to rethink learning. In contrast to traditional learning designs, new learning frameworks such as agile learning are more learner centered, integrated into the workplace and socially shaped. The purpose of this study is to examine Working Out Loud (WOL) as an agile learning method. Design/methodology/approach
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A century of retail work training: changes in employers’ instructional video modelling of cashier work in service encounters Journal of Workplace Learning Pub Date : 2023-11-28 Charlotte Arkenback, Mona Lundin
Purpose This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time, providing insights into cashier training and job responsibility evolution across different retail eras. Design/methodology/approach Online video research is used, with YouTube as data source and the theory of practice architectures
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Linking positive psychology with reciprocal action learning Journal of Workplace Learning Pub Date : 2023-10-09 Paul Lyons
Purpose The purpose of this paper, intended primarily for practitioners, is to demonstrate how features of psychological capital (PsyCap) may be combined with manager efforts to collaborate with an employee on an action learning project. In reciprocal action learning, manager and employee create a partnership to learn, achieve work-focused goals and advance their relationship. Initiatives aimed at
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Trade union and Industry 4.0 implementation: two polar cases in Brazilian trucks manufacturing Journal of Workplace Learning Pub Date : 2023-10-03 Jorge Muniz Jr., Fernando Ramalho Martins, Daniel Wintersberger, João Paulo Oliveira Santos
Purpose This paper aims to discuss how trade union leaders deal with the implementation of Industry 4.0 (I4.0). The study is circumscribed to the Brazilian automotive sector and came from a human-centric (Industry 5.0) concern related to issues such as organisational learning, knowledge, innovation and workplace learning. Design/methodology/approach Case studies in two truck plants related to union
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Information literacy and the material objects of the Kente-weaving landscape Journal of Workplace Learning Pub Date : 2023-10-03 Franklin Gyamfi Agyemang, Nicoline Wessels, Madely du Preez
Purpose This paper aims to examine the ways becoming information literate relates to the material objects in the Kente-weaving landscape. Design/methodology/approach An ethnographic research design was adopted wherein data was collected using participant observation and a semi-structured interview with 24 participants through their roles as either master weaver, junior weaver or novice weaver. Thematic
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Employee well-being: the role of perceived competence Journal of Workplace Learning Pub Date : 2023-09-29 Susanna Kultalahti, Riitta Viitala, Maija Hujala, Tauno Kekale
Purpose The purpose of this study is to gain more understanding of how competence might matter from the perspective of well-being at work. The authors explore how perceived competence is connected to perceived work-related well-being among Baby Boomer, Generation X and Generation Y employees. Design/methodology/approach The authors explore how perceived competence is connected to perceived work-related
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Informal learning from dealing with software-related problems in the digital workplace Journal of Workplace Learning Pub Date : 2023-09-27 Tamara Vanessa Leiß, Andreas Rausch
Purpose This paper aims to examine the impact of problem-solving activities, emotional experiences and contextual and personal factors on learning from dealing with software-related problems in everyday office work. Design/methodology/approach To measure the use of problem-solving activities, emotional experiences and the contextual factors of problem characteristics and learning in situ, a research
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Learning via assistance systems in industrial manufacturing. An experimental study in an Industry 4.0 environment Journal of Workplace Learning Pub Date : 2023-09-12 Philip Wotschack, Gergana Vladova, Patricia de Paiva Lareiro, Christof Thim
Purpose The purpose of this paper is to investigate how learning solely via an assistance system influences work performance compared with learning with a combination of an assistance system and additional training. While the training literature has widely emphasised the positive role of on-the-job training, particularly for groups that are often underrepresented in formalised learning situations,
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Workplace learning in transient workplaces: the tourism and hospitality industry in the Arctic region Journal of Workplace Learning Pub Date : 2023-09-12 Karolina Parding, Maria Ek Styvén, Frida Lindström, Anna Näppä
Purpose This paper aims to focus on conditions for workplace learning (WPL) in highly transient workplaces, exemplified by the tourism and hospitality sector in the Arctic region. The aim is to analyse and discuss how employees and employers view the conditions for employees’ WPL from their respective perspectives. Design/methodology/approach The study is based on a qualitative approach. Ten interviews
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Does training content matter? Differences between soft- and hard-skill trainings in transfer motivation Journal of Workplace Learning Pub Date : 2023-09-18 Nienke A. Boere, Bastian de Jong, Joost Jansen in de Wal, Frank Cornelissen
Purpose Transfer motivation has been identified as a pivotal factor influencing transfer of training. However, the role of training content has often been overlooked as explanatory variable for the rate of transfer motivation. This study aims to examine to what extent experiences in transfer motivation and its personal and contextual antecedents depend on whether the training content is soft or hard
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Empatia – video reflection method for reflecting on empathic interactions between care worker and client Journal of Workplace Learning Pub Date : 2023-08-29 Vilja M.R. Rydman, Eveliina Saari
Purpose This paper aims to introduce the Empatia video reflection method, designed to enhance care workers’ awareness of empathic care. The method makes the quality of care visible, which is needed when digitalization efforts in elder care focus on the efficiency and adequacy of care work. Design/methodology/approach The Empatia method leans on previous studies of the interaction between care professionals
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The interrelationships between organisational climate and job satisfaction and their impact on training outcomes Journal of Workplace Learning Pub Date : 2023-08-22 Alfonso J. Gil, Jorge Luis García-Alcaraz, Mara Mataveli, Claudia Tobias
Purpose The purpose of this paper is to analyse the relationship between a supportive organisational climate and training process outcomes; to analyse the mediating effect of job satisfaction between a supportive organisational climate and training process outcomes; and to analyse the moderating effect of a proactive attitude on a supportive organisational climate and training process outcomes. De
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E-training impact on trainee experience and self-assessment Journal of Workplace Learning Pub Date : 2023-08-21 Sunil Kumar, A. Dushyanth Kumar
Purpose E-training changed the employee experience with the help of virtual and online tools. This study aims to analyse the perceived impact of e-training on trainee experience and trainees’ self-assessment. Design/methodology/approach Data was gathered using a structured questionnaire from 853 employees of 30 Hydropower stations in North India. The partial least squares-structural equation modelling
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Exploring barriers that prevent employees from experiencing flow in the software industry Journal of Workplace Learning Pub Date : 2023-08-15 Saima Ritonummi, Valtteri Siitonen, Markus Salo, Henri Pirkkalainen
Purpose The purpose of this study is to investigate the barriers that prevent workers in the software industry from experiencing flow in their work. Design/methodology/approach This study was conducted by using a qualitative critical incident technique-inspired questionnaire. Findings The findings suggest that workers in the software industry perceive that the most obvious obstacles to experiencing
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Apprentices’ perspectives of the tripartite collaboration at the heart of degree apprenticeships: a longitudinal study Journal of Workplace Learning Pub Date : 2023-08-10 Ella Taylor-Smith, Sally Smith, Khristin Fabian, Andrew Bratton
Purpose The partnership which underpins degree apprenticeships is a tripartite collaboration between apprentices, employers and universities. This study aims to investigate the lived experiences and reflections of the apprentices at the centre, to inform effective collaboration. Design/methodology/approach A qualitative, longitudinal study, spanning four years, in which 13 apprentices studying apprenticeship
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Organizational readiness for smart working: a model and assessment tool Journal of Workplace Learning Pub Date : 2023-08-04 Nunzia Carbonara, Barbara Scozzi, Roberta Pellegrino
Purpose This paper aims to provide an easy-to-use yet powerful tool to assess the organizational readiness to adopt effective Smart Working (SW). In light of this main objective, based on the current state of research, the study develops a maturity model to assess the SW organizational readiness (SWOR). The SWOR maturity model consists of three dimensions, each of them further detailed into two sub-dimensions
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Mentoring programmes – building capacity for learning and retaining workers in the workplace Journal of Workplace Learning Pub Date : 2023-08-04 Ewa Wikström, Rebecka Arman, Lotta Dellve, Nanna Gillberg
Purpose The purpose of the paper is to contribute to an understanding of the relational work carried out in mentoring programmes and the implications for learning capabilities in future practices. Design/methodology/approach This study is based on field research of a mentoring programme bringing together senior and newly graduated workers in a large Swedish health care organisation. In total, 54 qualitative
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Professional tacit knowledge sharing in practice. Agency, boundaries, and commitment Journal of Workplace Learning Pub Date : 2023-08-01 Maarten Matheus van Houten
Purpose The purpose of this study is to gain insight into the dynamics and considerations of professionals regarding the sharing of tacit, personal knowledge in their practice. Design/methodology/approach Adopting a social-constructivist ontology, the qualitative design deploys semi-structured interviews and focus groups. Data were coded, and analysed through interrelating and reasoning. Findings Personal
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Learning in living lab collaboration in primary care – a qualitative study Journal of Workplace Learning Pub Date : 2023-08-01 Sarah Samuelson, Ann Svensson, Irene Svenningsson, Sandra Pennbrant
Purpose To meet future healthcare needs, primary care is undergoing a transformation in which innovations and new ways of working play an important role. However, successful innovations depend on joint learning and rewarding collaborations between healthcare and other stakeholders. This study aims to explore how learning develops when entrepreneurs, healthcare professionals and older people collaborate
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Defining and implementing a smart working environment for employee sustainability: action research for organisational development and learning Journal of Workplace Learning Pub Date : 2023-08-01 Annika Wiklund-Engblom, Federica Polo, Caroline Kullbäck, Staffan Asplund
Purpose The purpose of this study consisted of an organisational development intervention in a growing small and medium-sized enterprises (SME) where the top management’s objective was to become an attractive workplace for the next generation of employees. The central problem is how to develop a smart working environment (SWE) based on the needs of this target group. The aim is both practical and theoretical
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Mapping representations in qualitative case studies: can we adapt Boisot’s I-Space model? Journal of Workplace Learning Pub Date : 2023-07-28 Clay Spinuzzi
Purpose This paper aims to consider ways to visually model data generated by qualitative case studies, pointing out a need for visualizations that depict both synchronic relations across representations and how those relations change diachronically. To develop an appropriate modeling approach, the paper critically examines Max Boisot’s I-Space model, a conceptual model for understanding the interplay
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Social sustainability for whom? Developing an analytical approach through a tripartite collaboration Journal of Workplace Learning Pub Date : 2023-07-26 Fredrik Sunnemark, Emil Gahnström, Hedvig Rudström, Erika Karlsson, Per Assmo
Purpose Social sustainability is a concept frequently referred to in public debates concerning how to construct the governance of future societies. The interpretations of its meaning, however, are ambiguous, and practices often dubious. Confronting top-down technocratic governance structures, this paper aims to argue for for tripartite collaborations between residents, higher education institutions
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How to facilitate manufacturing industry learning from problems: a review on advanced technology problem-solving Journal of Workplace Learning Pub Date : 2023-07-25 Alice Mohlin
Purpose The purpose of this paper is twofold: to identify and map contemporary research on advanced technology implementations for problem-solving purposes in the manufacturing industry, and to further understand the organizational learning possibilities of advanced technology problem-solving in the manufacturing industry. Design/methodology/approach This paper outlines a scoping review of contemporary
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One foot in academia and one in work-life – the case of Swedish industrial PhD students Journal of Workplace Learning Pub Date : 2023-07-24 Irene Bernhard, Anna Karin Olsson
Purpose The purpose of this study is to explore the benefits and barriers for learning in industrial PhD education through the perspectives of industrial PhD students. A work-integrated learning (WIL) approach is applied to highlight key issues that university and industry need to consider promoting mutual learning. Design/methodology/approach The empirical context is a Swedish university profiling
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Healthcare professionals learning when implementing a digital artefact identifying patients’ cognitive impairment Journal of Workplace Learning Pub Date : 2023-07-20 Ann Svensson, Linn Gustavsson, Irene Svenningsson, Christina Karlsson, Tina Karlsson
Purpose This paper presents findings from a qualitative study of healthcare professionals’ practice, where learning is taking place when a digital artefact is implemented for identification of patients’ cognitive impairment. The use of digital artefacts is increasing in various workplaces, to include professionals in healthcare. This paper aims to explore the following research question: How is the
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Forbidden and necessary: making sense of smartphones in vocational teaching Journal of Workplace Learning Pub Date : 2023-07-10 Sandra Carlsson, Sara Willermark
Purpose The digitalization of schools has intensified in recent years. It is reflected in policy documents as well as in extensive investments in digital technology and professional development initiatives to promote digitalization. At the same time, attempts are being made to “tame” the same digitization sometimes by regulations banning smartphones in class. This study aims to examine how smartphones
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Schoolteachers' experiences of knowledge sharing when teaching new education programs Journal of Workplace Learning Pub Date : 2023-07-10 Trine Hove Langdal
Purpose The purpose of this study is to explore schoolteachers’ experiences of knowledge sharing as a source of informal learning in the workplace when teaching new education programs on financial literacy and entrepreneurial skills. Design/methodology/approach This study is based on interviews with American schoolteachers teaching education programs provided by Junior Achievement USA that aim to equip
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A novel approach in psychiatric healthcare: co-designing a digital platform Journal of Workplace Learning Pub Date : 2023-06-13 Steinunn Gróa Sigurðardóttir, María Óskarsdóttir, Oddur Ingimarsson, Anna Sigridur Islind
Purpose This paper aims to focus on the involvement of mental healthcare professionals in a co-design process of a digital healthcare platform. Many people with severe mental disorders need constant support and monitoring, and with long waiting lists and scarce resources in mental healthcare, there is a dire need for innovative digital solutions to counteract those issues. This paper elaborates on
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Game principle: enhancing learner engagement with gamification to improve learning outcomes Journal of Workplace Learning Pub Date : 2023-06-07 Sixia Liu, Gang Ma, Promise Tewogbola, Xieting Gu, Peng Gao, Bin Dong, Dantong He, Weiguo Lai, Yihua Wu
Purpose This study aims to examine how incorporating gamification elements into an offline training program influences learner engagement and learning outcomes in a non-academic, organizational setting. Design/methodology/approach A randomized pretest–posttest control group experiment was designed to investigate participants’ levels of affective, behavioral and cognitive engagement (learner engagement)
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Learning from errors in digital patient communication: professionals’ enactment of negative knowledge and digital ignorance in the workplace Journal of Workplace Learning Pub Date : 2023-05-30 Rikke Amalie Agergaard Jensen, Charlotte Jonasson, Martin Gartmeier, Jaana Parviainen
Purpose The purpose of this study is to investigate how professionals learn from varying experiences with errors in health-care digitalization and develop and use negative knowledge and digital ignorance in efforts to improve digitalized health care. Design/methodology/approach A two-year qualitative field study was conducted in the context of a public health-care organization working with digital
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Evaluating the quality of the organisational learning capability measurement model Journal of Workplace Learning Pub Date : 2023-05-18 Hamfrey Sanhokwe, Willie Chinyamurindi, Joe Muzurura
Purpose This study aims to answer pertinent questions related to the quality of the organisational learning capability measurement model. Design/methodology/approach A time-separated design informed data collection. The organisational learning capability was exposed to classical higher-order and bifactor confirmatory factor analyses. Multigroup confirmatory factor analysis facilitated measurement invariance
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Engaging the missing actor: lessons learned from an age-management intervention targeting line managers and their HR partners Journal of Workplace Learning Pub Date : 2023-05-11 Robin Jonsson, Kerstin Nilsson, Lisa Björk, Agneta Lindegård
Purpose This study aims to describe and evaluate the impact of a participatory age-management intervention on the knowledge, awareness and engagement of line managers and their HR partners from six health-care organizations in Sweden. Design/methodology/approach The learning workshops consisted of lectures, discussions, feedback and exchange of experiences with colleagues and invited experts. A total
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Mediating role of emotional intelligence between organizational climate, and transfer of learning among civil service employees Journal of Workplace Learning Pub Date : 2023-05-11 Olaolu Joseph Oluwafemi, Paul Kojo Ametepe
Purpose Despite the enormous investment in employee training, training effectiveness is often hampered by insufficient transfer of learning (TOL) among trainees, making the return on training investment suboptimal. The challenge of effective TOL among employees is enormous, including personal and organizational factors, and research exploring this is inconclusive. This study aims to investigate organizational
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Employee-driven learning and innovation (EDLI) as a phenomenon of continuous learning at work Journal of Workplace Learning Pub Date : 2023-04-13 Soila Lemmetty, Stephen Billet
Purpose This paper aims to examine employee-driven innovation (EDI) intertwined with learning, creating a new description combining these two concepts: employee-driven learning and innovation (EDLI). This paper provides insights into the nature of EDLI based on the existing theories and perspectives. It seeks to elaborate EDLI as an ongoing process in and through work. Design/methodology/approach The
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Training via learning oriented assessment: an investigation of knowledge acquisition, skill application and job effectiveness Journal of Workplace Learning Pub Date : 2023-04-11 Chunyan Lu, Aarren Minneyfield, Min Jia, Jun Lu, Yan Zheng, Jingying Huo, Ningyi Wang, Yihua Wu, Jennifer Brantley
Purpose The purpose of this paper is to explore more agile and effective learning processes that help identify potentially high-performing staff during workplace training. Design/methodology/approach To test the efficacy of the learning-oriented assessment (LOA) process in workplace training, a pharmaceutical sales organization implemented an online training over three months that was modeled with
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Reciprocal action learning: manager and employee development Journal of Workplace Learning Pub Date : 2023-03-27 Paul Lyons, Randall Bandura
Purpose The purpose of this paper is the presentation of a learning model for a manager and employee working collaboratively to make advances in knowledge, skills, work performance and in the quality of their relationship. The model is called reciprocal action learning. Design/methodology/approach The approach was to examine concepts and research that could be linked to reciprocal learning. Desired
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Measuring the quality of workplace learning environments – a qualitative meta synthesis of employee questionnaires Journal of Workplace Learning Pub Date : 2023-03-21 Viola Deutscher, Anke Braunstein
Purpose This study aims to support researchers and practitioners in finding suitable instruments for future research studies and organizational quality assessments. Design/methodology/approach Employees’ success of learning at work is strongly influenced by the quality of the workplace learning environment. In the recent decades growing effort has been given to the development of surveys to measure
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Managers’ development environments: an integrative literature review Journal of Workplace Learning Pub Date : 2023-03-06 Cathrine Reineholm, Daniel Lundqvist, Andreas Wallo
Purpose The purpose of this paper is to assess previous research on conditions for managers’ learning and development in daily work practices and how such conditions may influence their sustainability and also to propose a concept and a heuristic model that reconceptualizes and expands on the theoretical foundations generated in previous studies of managers’ learning and development at work. Desig
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Towards processual understanding of knowledge boundaries: an ethnographic examination of how professionals (mis-)align, compete, and collaborate Journal of Workplace Learning Pub Date : 2023-03-06 Dmitrijs Kravčenko
Purpose Extant literature tends to consider knowledge boundaries as a necessary property of interdisciplinary work. Knowledge boundaries are, thus, reified and treated as something to be traversed, transcended or otherwise negotiated. There is, however, very little work that closely examines the process of emergence of boundaries. The purpose of this paper is to critically consider the emergence, stabilization
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The inverse U-shaped relationship between challenge stressors and workplace learning outcomes: a study of young employees in Japan Journal of Workplace Learning Pub Date : 2023-02-28 Megumi Ikeda
Purpose In recent years, scholars have questioned the linear relationship between challenge stressors and positive outcomes. Nevertheless, few studies have examined whether challenge stressors and workplace learning outcomes have an inverse U-shaped relationship. Therefore, this study aims to determine whether challenge stressors have an inverse U-shaped relationship with workplace learning outcomes
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Schooling beyond the school: workplace learning in Nepal Journal of Workplace Learning Pub Date : 2023-02-20 Prakash Kumar Paudel, Mahesh Nath Parajuli
Purpose The purpose of this paper is to discuss the formal workplace learning situation in Nepal and argue that workplace learning is not in priority in Nepali Technical and Vocational Education and Training (TVET) despite a regular policy emphasis. Design/methodology/approach Data were gathered using both desk-based review of pre-diploma and diploma-level curricula and semi-structured interviews with
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Workplace e-learning acceptance: combining symmetrical and asymmetrical perspectives Journal of Workplace Learning Pub Date : 2023-02-13 Donald Crestofel Lantu, Haifa Labdhagati, Irwan Dewanto
Purpose The use of e-learning in the workplace is increasing. This increase was mainly because of technological advancement within corporations, but the COVID-19 pandemic has further reinforced this trend. User acceptance is central to e-learning’s success; hence, this study aims to investigate workplace e-learning acceptance in Indonesia. Design/methodology/approach Using the unified theory of acceptance
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Managing metaphors – executive coaching and the role and power of analogy Journal of Workplace Learning Pub Date : 2023-02-10 Evan Offstein, Ryan Kentrus, Ron Dufresne, Stacy Wassell
Purpose The purpose of this paper is to better understand the “black box” of how coaching is enacted and how it unfolds in practice. Indeed, some of the mixed results concerning the efficacy of executive coaching appear anchored to the confusion and surrounding ambiguity of the episodic and processual nature of coaching. In this conceptual paper, the authors turn to the power of metaphor to explore
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Developing technical writing programs for fire safety professionals: a model for sustainable industry-university partnerships Journal of Workplace Learning Pub Date : 2023-02-09 Lourdes Fernandez, Elizabeth Kate Gandy, Heidi Y. Lawrence, Preet Bassi, Ernst Piercy, Debbie Sobotka, Marc Austin, Debra Lattanzi Shutika
Purpose The purpose of this paper is to offer guidelines and recommendations for launching and running sustainable programs involving partnerships between industries and universities. Teaching technical writing and communication to fire and emergency services personnel is a task that requires forethought and intricate planning. The Advanced Technical Writing Certificate provided jointly by the Center
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Workplace learning strategies, enablers, and challenges in the context of digital innovation Journal of Workplace Learning Pub Date : 2023-02-02 Wei Ching Lee, Bernard Cheng Yian Tan
Purpose The purpose of this study is to scrutinise individual learning strategies in their workplace when they were experiencing digital innovation. Moreover, the respective enablers and challenges of each category of strategies were explored to conceptualise supporting features needed in the digital learning environment. Design/methodology/approach This study adopts a qualitative inquiry to understand
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Learning through co-creation across internal organisational professions and responsibilities Journal of Workplace Learning Pub Date : 2023-02-02 Åsa Tjulin, Carolina Klockmo
Purpose This study explores the organisational dynamics in a change process across work units in a Swedish municipality. The purpose of this study is to understand how and why co-creation unfolds during efforts to bring different units into one united work unit. Design/methodology/approach A qualitative longitudinal study was designed using data triangulation for eight months, comprising written reflection
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In-company training in a safety-critical industry: lessons from the aircraft industry Journal of Workplace Learning Pub Date : 2023-01-27 Junmin Li, Matthias Pilz
Purpose This paper aims to investigate the in-company training according to the technologically demanding and safety-critical feature of the aircraft industry. This study addresses to the tension between the structured and the more incidental part of in-company learning in their training and learning environment. Design/methodology/approach Against the background of concepts of workplace learning from
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Learning and employee-driven innovation in the public sector – the interplay between employee engagement and organisational conditions Journal of Workplace Learning Pub Date : 2023-01-26 Linda Lidman, Maria Gustavsson, Anna Fogelberg Eriksson
Purpose The purpose of this study is to examine learning and employee-driven innovation (EDI) in the public sector, with a particular focus on the interplay between employee engagement and organisational conditions. Design/methodology/approach The material consists of qualitative interviews with 23 participants from three municipal sites of innovation support that participated in a national programme
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Doing or calculating lean? A sensemaking perspective on workplace learning Journal of Workplace Learning Pub Date : 2023-01-26 Inge Hermanrud, Ole Andreas Haukåsen
Purpose The purpose of this paper is to present and discuss two different learning approaches to lean through a sensemaking lens. Design/methodology/approach This is comparative case study within one organisation, and a qualitative analysis of interview data, participative observations and documents. Findings Although this study found that both practices promoted lean thinking in the organisation,
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Effectiveness of online self-leadership training on leaders’ self-leadership skills and recovery experiences Journal of Workplace Learning Pub Date : 2023-01-12 Julia Krampitz, Julia Tenschert, Marco Furtner, Joachim Simon, Jürgen Glaser
Purpose The purpose of this study is to investigate the effectiveness of online self-leadership training (OSLT) in promoting leaders’ self-leadership skills and recovery experiences. Design/methodology/approach A non-randomized controlled trial was conducted under two conditions: a standardized seven-week OSLT (N = 43) and a control without any intervention (N = 42). All participants (N = 85) completed
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What drives team learning: core conditions and paths Journal of Workplace Learning Pub Date : 2023-01-05 Margarida Pinheiro, Teresa Rebelo, Paulo Renato Lourenço, Isabel Dimas
Purpose The purpose of this study is to analyze the configurational effect of transformational leadership, team conflict, team cohesion and psychological safety on team learning. Design/methodology/approach The questionnaire and two different data sources (team members and team leaders) were used as data collection strategy. Based on a sample of 82 teams, qualitative comparative analysis in its fuzzy