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The differential effects of self-view in virtual meetings when speaking vs. listening Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-03-29 Olga Abramova, Margarita Gladkaya, Hanna Krasnova
With the surging reliance on videoconferencing tools, users may find themselves staring at their reflections for hours a day. We refer to this phenomenon as self-referential information (SRI) consu...
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Design principles for artificial intelligence-augmented decision making: An action design research study Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-03-20 Savindu Herath Pathirannehelage, Yash Raj Shrestha, Georg von Krogh
Artificial intelligence (AI) applications have proliferated, garnering significant interest among information systems (IS) scholars. AI-powered analytics, promising effective and low-cost decision ...
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Structural power imbalances in global organisations: analysing IT governance from a postcolonial perspective Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-03-07 Marie-E. Godefroid, Vincent Borghoff, Ralf Plattfaut, Björn Niehaves
IT governance has the potential to perpetuate power imbalances in international organisations. Important IT decisions are frequently made in the headquarters and then propagated through the rest of...
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Designing as trading-off: a practice-based view on smart service systems Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-03-03 Lauri Wessel, Janina Sundermeier, Hannes Rothe, Stefan Hanke, Abayomi Baiyere, Fabian Rappert, Martin Gersch
Posture-related problems, such as back pain, are an increasing global burden. They are deeply intertwined with how humans sit. While the information systems (IS) literature has been relatively sile...
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Towards transdisciplinary design research as a delicate dance Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-02-26 Netta Iivari, Leena Kuure
This study explores how design research encompassing multiple disciplines is accomplished. Such work is highly challenging. Even if information systems (IS) research generally shows an interest in ...
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Digital Desire Paths: Exploring the Role of Computer Workarounds in Emergent Information Systems Design Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-02-15 Manuel Wiesche, Nina Böhm, Michael Schermann
The information systems literature generally conceptualises information system (IS) workarounds as negative disturbances that need to be avoided. IS design literature has emphasised the need to inc...
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Impact of strategic capabilities on digital transformation success and firm performance: theory and empirical evidence Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-02-05 Pauline Weritz, Jessica Braojos, Jorge Matute, Jose Benitez
What is needed for organisations to succeed in digital transformation, and what is its advantage? Motivated by the ongoing high amount of failing digital transformations, this study identifies nece...
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Exploring the complementary effects of business analytics capabilities and π-shaped skills on innovation outcomes Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-01-29 A.Mohammed Abubakar, Ahmet Türkmen, Volkan Işik, Patrick Mikalef, Ofir Turel
While it is clear that business analytics (BA), on average, adds value to firms, it is less clear why some firms perform better than others in leveraging their data assets. To a large degree, prior...
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Adversarial knowledge-sharing in a coopetitive environment: a darknet hacker context Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-01-22 Obi Ogbanufe, Victor Benjamin, Dan J. Kim
As adversarial hacker exploits proliferate the media, researchers call for more studies examining their culture, behaviours, and defence mechanisms. This study aims to understand the nature of hack...
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Citizens’ participation in local energy communities: the role of technology as a stimulus Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2024-01-13 Catarina Neves, Tiago Oliveira, Saonee Sarker
Because of their focus on the acquisition of new technologies, local energy communities are increasingly being recognised as major players in the current energy transition and revealing the valuabl...
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Smart cities for people with disabilities: a systematic literature review and future research directions Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-12-27 Shimi Zhou, Eleanor T. Loiacono, Nima Kordzadeh
Smart cities are promising communities that leverage intelligent technologies to connect citizens through internet devices, thereby improving their quality of life. This is especially crucial for c...
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Assessing Stress with Mobile Systems: A Design Science Approach Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-12-29 Lukas Bonenberger, Henner Gimpel, Christian Regal, Marco Schmidt
Psychological stress is detrimental to individuals’ health and incurs immense societal costs. A prerequisite for effective assistance in stress management is assessing individuals’ stress. The sens...
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The rise of metric-based digital status: an empirical investigation into the role of status perceptions in envy on social networking sites Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-12-25 Antonia Meythaler, Hannes-Vincent Krause, Annika Baumann, Hanna Krasnova, Jason Bennett Thatcher
Widespread on social networking sites (SNSs), envy has been linked to an array of detrimental outcomes for users’ well-being. While envy has been considered a status-related emotion and is likely t...
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Contrasting the response to past and future oriented appeals for help on donation-based crowdfunding platforms Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-12-17 Rob Gleasure
Despite a large body of research on donation-based crowdfunding platforms, the ways that people appeal for help, and the impact of different appeal types, remain unclear. In particular, it is not c...
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The role of managerial activities in achieving Information technology ambidexterity and new product development performance in small and medium-sized enterprises Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-12-05 Tahir Abbas Syed, Constantin Blome, Jose Benitez, Thanos Papadopoulos
Given their limited portfolio of resources, small and medium-sized enterprises (SMEs) have to manage information technology (IT) exploitation and exploration at the same time to support a major shi...
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Investigating the impact of representation features on decision model comprehension Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-11-30 Djordje Djurica, Tyge-F. Kummer, Jan Mendling, Kathrin Figl
Decision models play an important role in various areas of information systems research, including system analysis and design, compliance management, and various application domains. Decision model...
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Designing a wearable IoT-based bladder level monitoring system for neurogenic bladder patients Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-11-26 Claudius Jonas, Jannik Lockl, Maximilian Röglinger, Robin Weidlich
Over the last years, the use of Internet of Things (IoT) systems in healthcare has increased due to technological advancements and increased availability of data. Sensor-based monitoring of physiol...
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The transformation of digital strategy and value creation in omnichannel organisations: the case of the gambling industry Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-11-18 Konstantina Spanaki, Dimitris Zissis, Thanos Papadopoulos, Feng Li
Digital transformation strategy (DTS) involves redesigning various organisational operations to encompass digital technologies and achieve business objectives. In this study, we explored digital st...
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The impact of cognitive biases on the believability of fake news Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-11-01 Aaron M. French, Veda C. Storey, Linda Wallace
Modern technologies, especially social networks, contribute to the rapid evolution and spread of fake news. Although the creation of fake news is a serious issue, it is the believability of fake ne...
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Impact of social media technologies on new product development performance: theory and empirical evidence Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-10-20 Jose Benitez, Jessica Braojos, Paul Pavlou, Javier Llorens
In current unpredictable environments, it is essential to understand customers’ needs as quickly as possible. Social media platforms are important sources of knowledge and developing a social media...
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Realising the potential of digital health communities: a study of the role of social factors in community engagement Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-09-13 Lemai Nguyen, Ojelanki Ngwenyama, Argho Bandyopadhyay, Kaushalya Nallaperuma
ABSTRACT Health and fitness communities in the digital age are of strategic importance to global health and wellbeing. Despite this, information systems (IS) research on digital health and fitness communities has not kept pace with societal needs. Using partial least squares analysis, this study examines a number of social factors to predict members’ continuance intention (CI) in digital health and
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Enabling cybersecurity incident response agility through dynamic capabilities: the role of real-time analytics Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-09-11 Humza Naseer, Kevin Desouza, Sean B. Maynard, Atif Ahmad
We explore how organisations enable agility in their cybersecurity incident response (IR) process by developing dynamic capabilities using real-time analytics (RTA). Drawing on RTA practices in the...
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Role of substantive and rhetorical signals in the market reaction to announcements on AI adoption: a configurational study Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-08-31 Rohit Nishant, Tuan (Kellan) Nguyen, Thompson S. H. Teo, Pei-Fang Hsu
ABSTRACT How do shareholders respond to technologies hyped in general discourse, e.g., artificial intelligence (AI), if a common understanding is lacking and the technologies are still evolving? Do they respond primarily to substantive signals in technology announcements, such as AI capabilities, or do rhetorical signals also play a significant role? Adopting signalling theory as a theoretical lens
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Algorithm aversion to mobile clinical decision support among clinicians: a choice-based conjoint analysis Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-08-29 Sulemana Bankuoru Egala, Decui Liang
ABSTRACT Artificial intelligence has pervaded clinical decision support systems driven by algorithms. In healthcare, algorithmic decision-making is said to outperform clinicians in their treatment choices and recommendations. Yet, relying on an algorithm outcome for clinical decisions comes with uncertainties resulting from the opacity, inconsistency and inaccuracy usurping the epistemic authority
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Salience, transparency, and self-nudging: a digital nudge to promote healthier food product choices Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-08-29 Leonard Michels, Jessica Ochmann, Kathrin Schmitt, Sven Laumer, Verena Tiefenbeck
ABSTRACT Information Systems (IS) research has proposed digital nudges as a promising toolset for supporting consumers in making better decisions. However, there is a vivid academic debate regarding the ethical underpinnings of nudging and potential measures to alleviate ethical concerns. One particularly promising approach to digital nudging is leveraging salience effects. Yet, the potential of digital
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Designing digital actor engagement platforms for local high streets: an action design research study Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-08-08 Christian Bartelheimer, Philipp zur Heiden, Carsten Ingo Berendes, Daniel Beverungen
ABSTRACT High streets across Europe continue to lose consumers to online retail, leading to business closures and the decline of city centres, impairing cities’ overall liveability. To counter this vicious cycle, our study presents smartmarket2, the first instantiation of a digital actor engagement platform designed specifically for high streets. smartmarket2 enables hybrid online-offline customer
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Data curation as anticipatory generification in data infrastructure Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-07-05 Elena Parmiggiani, Nana Kwame Amagyei, Steinar Kornelius Selebø Kollerud
ABSTRACT Data curation is crucial for data reusability. New possibilities for digital data sharing are an urgent concern for data curators, who must keep historical datasets and present data collections always ready to meet unknown future data needs. This calls for a more nuanced understanding of the temporal horizons of data curation in Information Systems research. Based on a qualitative interpretive
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The role of the espoused tight culture in value assessment of social media use Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-07-05 Tao “Eric” Hu, Hua Dai, Xin (Robert) Luo, Chengqi (John) Guo, David Liu
ABSTRACT To advance the stream of culture-themed Information Systems (IS) research, this study ushers in the cultural tightness-looseness (CTL) theory and conceptualises the focal construct, the cultural tightness (CT), into the social media usage context. By integrating the CTL theory and the customer value perspective, this study proposes a research model to examine how an espoused tight culture
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Synergistic Impacts of online and offline social participation on older adults’ subjective well-being: evidence from the Canadian longitudinal study on ageing Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-06-26 Xuecong Lu, Jinglu Jiang, Milena Head, Surinder S. Kahai, Junyi Yang
ABSTRACT This study investigates the synergistic impacts of online and offline social participation on older adults’ subjective well-being outcomes. By drawing on the socio-emotional selectivity perspective, we conduct a cohort analysis using the Canadian Longitudinal Study on Ageing data and find that while online participation alone may increase loneliness, engaging in offline participation will
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Understanding variation in subunit adoption of electronic health records: facilitating and constraining configurations of critical dependencies Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-06-25 Marjolein A.G. van Offenbeek, Janita F.J. Vos, Albert Boonstra
This interpretative case study demonstrates how the work system properties and roles of clinical departments are perceived to shape their adoption of an organisation-wide electronic health record. ...
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Affective Information Processing of Fake News: Evidence from NeuroIS Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-06-19 Bernhard Lutz, Marc T. P. Adam, Stefan Feuerriegel, Nicolas Pröllochs, Dirk Neumann
ABSTRACT Fake news undermines individuals’ ability to make informed decisions. However, the theoretical understanding of how users assess online news as real or fake has thus far remained incomplete. In particular, previous research cannot explain why users fall for fake news inadvertently and despite careful thinking. In this work, we study the role of affect when users assess online news as real
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Transform or be transformed: the importance of research on managing and sustaining digital transformations Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-05-25 Noel Carroll, Nik Rushdi Hassan, Iris Junglas, Thomas Hess, Lorraine Morgan
ABSTRACT Digital transformation is here to stay. With the emergence of new digital innovations and diverse and rich data sources, only those organisations that can adapt faster and make better, quicker decisions will become more competitive. Yet, being a first mover is only the start of the transformation process. Organisations need to address and implement digital strategies to manage and sustain
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Security by envelopment – a novel approach to data-security-oriented configuration of lightweight-automation systems Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-05-25 Aleksandre Asatiani, Tuuli Hakkarainen, Kimmo Paaso, Esko Penttinen
ABSTRACT Organisations’ increasing adoption of lightweight automation, such as robotic process automation (RPA), raises concerns about the associated systems’ robustness and security, with data-security concerns becoming further accentuated when tools of this sort are deployed for handling of potentially sensitive data. However, literature on designing these tools in a manner mitigating risks related
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Security and privacy risks in drone-based last mile delivery Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-05-17 Yu-Ju Tu, Selwyn Piramuthu
ABSTRACT The consideration of drones for last mile delivery brings with it several challenges that include both physical ones such as battery life, drone range, carrying capacity, and form factor of the drone as well as those related to security and privacy of the parties associated with any given packet as well as its content. Privacy and security aspects are significant since last mile delivery drones
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Use of Body Worn Camera (BWC) In Gray Scenarios: A Law Enforcement Officers’ Perspective Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-05-15 Jaeung Lee, Chul Woo Yoo, Jingguo Wang, H. R. Rao
ABSTRACT Body Worn Camera (BWC) is an Information Technology (IT) artefact that has begun to be used in law enforcement. In this paper, we develop a research model that focuses on law enforcement agents’ perspective about the ethical use of BWC, by extending rational choice theory (RCT) from the standpoint of cost/benefit of using BWC, contextual factors, as well as organisational justice. The paper
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Towards a cybercontextual transmission model for online scamming Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-05-08 Alain Claude Tambe Ebot, Mikko Siponen, Volkan Topalli
ABSTRACT This study focuses on advance fee fraud (AFF) scamming, a specific form of online deception in which scammers rely on social engineering techniques to deceive individuals into making advance payments to them. Several industry and law enforcement reports have emphasised that AFF scamming is among the most pervasive forms of online social engineering attacks against consumers, organisations
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Splitting versus lumping: narrowing a theory’s scope may increase its value Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-05-03 Mikko Siponen, Tuula Klaavuniemi, Quan Xiao
ABSTRACT Specialisation, by seeking theoretically deeper explanations or more accurate predictions, is common in the sciences. It typically involves splitting, where one model is further divided into several or even hundreds of narrow-scope models. The Information Systems (IS) literature does not discuss such splitting. On the contrary, many seminal IS studies report that a narrow scope is less strong
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Introducing a new genre for EJIS Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-04-03 Michael D. Myers
Published in European Journal of Information Systems (Vol. 32, No. 2, 2023)
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How do technology use patterns influence phishing susceptibility? A two-wave study of the role of reformulated locus of control Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-03-06 Emmanuel W. Ayaburi, Francis Kofi Andoh-Baidoo
ABSTRACT Phishing attacks continue to be a concern for academia and practice. Practitioners ranked phishing attacks second to data breaches in a recent industry survey. For scholars, interest in understanding the factors that influence phishing susceptibility, defined as user vulnerability to phishing attacks, continues to grow. While prior research has identified either state (situational cues) or
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Lawfulness by design – development and evaluation of lawful design patterns to consider legal requirements Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-03-01 Ernestine Dickhaut, Andreas Janson, Matthias Söllner, Jan Marco Leimeister
ABSTRACT New political objectives, emerging regulatory regimes for the digital sphere, and higher penalties for violations have intensified the pressure to develop lawful IT artefacts. As the adaptation of existing IT artefacts to new regulations can be expensive and arduous, a more attractive approach would be to design IT artefacts lawfully from the beginning. A major challenge is that the law is
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Discovering the juxtaposed affordances in digitally transformed live streaming e-commerce: A mixed-methods study from a vicarious learning perspective Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-28 Ying Hua, Dongyi Wang, Xin (Robert) Luo, Fang-Kai Chang, Yitian Xie
ABSTRACT Live streaming technologies transform the information processing of customers by changing the way they interact with and acquire information. However, this emerging technological artefact may induce both positive and negative consequences for customer decision making. It is yet unknown what constitutes the dimensions of the juxtaposed IT affordances and how they affect customer behaviours
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A perfect match or an arranged marriage? How chief digital officers and chief information officers perceive their relationship: a dyadic research design Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-27 Felix Lorenz, Arne Buchwald
ABSTRACT Several organisations have introduced a new leadership role, the Chief Digital Officer (CDO), as a centralised role in their top management team (TMT), tasked with accelerating and coordinating their digital transformation. While previous research proposes a complementary, tight alignment between the CDO and the Chief Information Officer (CIO), role redundancies and the fight for recognition
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From purchase to pantry – exploring archetypes and strategies in the context of e-grocery fulfilment Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-21 Marvin Auf der Landwehr, Thorsten Schoormann, Christoph von Viebahn, Maik Trott
ABSTRACT Fulfilment is a key driver for the digitalisation of the grocery sector and thus a major source of value creation. Although value creation is contingent on a multiplicity of contextual factors, extant research has mainly explored fulfilment in the generic realms of e-commerce and does not provide empirically grounded insights into the collective interplay of fulfilment attributes. Because
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Between scale and impact: member prototype ambiguity in digital transformation Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-22 Sirkka L. Jarvenpaa, Lisen Selander
ABSTRACT Digital transformation can produce scaling in numbers – growing organisational boundaries by adding new users, customers, or members. For membership-based organisations, such as social movement organisations (SMOs), digital scaling brings an inflow of new resources and members at a pace that previously was unimaginable, as well as mounting power and influence. But sustained rapid growth in
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Management and sustenance of digital transformations in the Irish microbusiness sector: examining the key role of microbusiness owner-manager Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-14 Anuragini Shirish, Shirish C. Srivastava, Niki Panteli
ABSTRACT Despite the economic and societal significance of microbusinesses (MBs), digital transformation (DT) efforts in the MB sector have been rather sporadic. Further, prior DT studies have primarily examined large- and mid-sized organisations, leaving a perceptible void in the literature. In this paper, we leverage the unique context of MBs and recognise the key role of microbusiness owner-managers
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Business value of SME digitalisation: when does it pay off more? Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-09 Nicolai Etienne Fabian, John Qi Dong, Thijs Broekhuizen, Peter C. Verhoef
ABSTRACT Small and medium enterprise (SME) digitalisation involves the reinforcement, modification, and renewal of business models with the help of digital technologies. It is widely considered imperative for SMEs to stay relevant in the digital age. Yet, little is known about the conditions under which SME digitalisation improves the performance of SMEs in the IS literature. Guided by the SME literature
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Unraveling the effect of organisational resources and top management support on e-commerce capabilities: evidence from ADANCO-SEM and fsQCA Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-02-02 Jiabao Lin, Xin (Robert) Luo, Lei Li, Carol Hsu
ABSTRACT Building on resource-based theory, we seek to explore the underlying impact of social and technical resources on e-commerce capabilities under top management support. To fully capture and understand the relationship between these important constructs, we apply a combination of complementary techniques, namely, advanced analysis of composites structural equation modelling (ADANCO-SEM) in Study
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Clinical research from information systems practice Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-01-30 Richard Baskerville, Jan Vom Brocke, Lars Mathiassen, Helana Scheepers
ABSTRACT An increasing presence of practitioners with doctoral degrees in Information Systems and related disciplines holds promise to advance Information Systems research. The prospect is to gain more knowledge from the practical experience of developing, using, and managing information systems in context. To scientifically capitalise on this opportunity, this EJIS special issue introduces the research
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Digital transformation of professional healthcare practices: fitness seeking across a rugged value landscape Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-01-28 Roxana Ologeanu-Taddei, Cameron Guthrie, Tina Blegind Jensen
ABSTRACT Digital transformation (DT) is typically described as a strategic, top-down initiative where new digital technologies fundamentally disrupt an organisation’s structure, procedures, and processes to enhance its value proposition. We propose a middle-range theory which highlights that DT of professional practices in healthcare follows a different path. To build this theory, we transpose the
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The great start of the day is morning? the roles of diurnal variations and interaction modes for investment decisions in lending-based crowdfunding Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-01-23 Yi Wu, Yi Shen, Zhijie Lin, Yuelei Li
ABSTRACT Crowdfunding has empowered individual investors to make investment decisions anytime and anywhere. However, research exploring the time of day effect and the ensuing time–IT relationship in the crowdfunding context still lags. This study proposes a novel theoretical framework of diurnal variations in investment decisions. We collect and analyse data from a large lending-based crowdfunding
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Integrating and Synthesising Technostress Research: A Meta-Analysis on Technostress Creators, Outcomes, and IS Usage Contexts Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2023-01-09 Ilja Nastjuk, Simon Trang, Julius-Viktor Grummeck-Braamt, Marc T. P. Adam, Monideepa Tarafdar
ABSTRACT The expansion of technostress research in the organisational and private IS usage contexts has generated substantial theoretical and empirical insights into the relationship between technostress creators and psychological and behavioural outcomes. However, we observe empirical inconsistencies in terms of effect sizes and conceptual inconsistencies regarding the aggregated and disaggregated
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Virtual collaboration as co-enacting intercorporeality Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-12-18 Simeon P Vidolov
This paper draws on Merleau-Ponty’s perspective on intercorporeality to inquire into the role of the body in virtual collaboration. Merleau-Ponty redefines the human body beyond pure physicality, ...
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The differential impacts of top management support and transformational supervisory leadership on employees’ digital performance Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-11-21 Zhen Shao, Xixi Li, Yumei Luo, Jose Benitez
ABSTRACT How do leaders across different hierarchies motivate employees’ job performance in the new digital age? In order to answer this under-investigated question, we first conceptualise digital performance as employees’ job performance that is attained through using the new generation of digital technologies and then propose a research model that integrates and differentiates the influential mechanisms
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Digital-Enabled Strategic Agility: The Next Frontier Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-11-02 Paul P Tallon, Magno Queiroz, Tim Coltman
Published in European Journal of Information Systems (Vol. 31, No. 6, 2022)
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Technology-driven mandatory customer participation: a new recovery strategy to promote customers’ online post-recovery satisfaction Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-11-01 Yu Zhang, Xin (Robert) Luo, Bingjia Shao, Jose Benitez
ABSTRACT E-commerce businesses have been developing new ways of engaging customers in the online service recovery process to realise value co-creation. Such practices have been facilitated by the rapid development of information and communication technology. However, scant research has been conducted on these changes. To bridge this research gap, we explain how the application of technology guides
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Dynamic capabilities for transitioning from product platform ecosystem to innovation platform ecosystem Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-10-26 Kazem Haki, Michael Blaschke, Stephan Aier, Robert Winter, David Tilson
Over recent decades, many platform-native start-ups and firms were founded and some are now among the world’s most valuable. This study, however, focuses on an incumbent firm transitioning from a l...
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The creativity model of age and innovation with IT: why older users are less innovative and what to do about it Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-10-21 Stefan Tams, Alina Dulipovici
ABSTRACT To realise the full potential of their information technology (IT) infrastructure, successful firms encourage users to innovate with IT. However, older users are much less innovative with IT than younger ones. This situation is alarming because the workforce is ageing rapidly at the very same time as organisational technologies are proliferating. Using the concepts of mediation and moderation
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Understanding decentralization of decision-making power in proof-of-stake blockchains: an agent-based simulation approach Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-09-19 Christoph Mueller-Bloch, Jonas Valbjørn Andersen, Jason Spasovski, Jungpil Hahn
ABSTRACT Blockchain systems allow for securely keeping shared records of transactions in a decentralised way. This is enabled by algorithms called consensus mechanisms. Proof-of-work is the most prominent consensus mechanism, but environmentally unsustainable. Here, we focus on proof-of-stake, its best-known alternative. Importantly, decentralised decision-making power is not an inherent feature of
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Updating the EJIS word limit Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-09-07 Michael D. Myers
Published in European Journal of Information Systems (Vol. 31, No. 5, 2022)
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Managing attention: more mindful team decision-making Eur. J. Inf. Syst. (IF 9.5) Pub Date : 2022-09-07 Valerie L Bartelt, Alan R. Dennis
Prior research has found that teams using computer-mediated communication (CMC) often make poor decisions because team members fail to pay attention to the information they receive from others. We ...