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Combining social innovation and systems thinking to improve charity's performance in downtown of Tehran

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Abstract

Many people have difficulty providing basic needs, and donations from charities couldn't overcome this serious problem. Utilizing social innovation can be effective because it creates equal opportunities and unlocks solutions to social challenges and tries to suggest sustainable solutions. The purpose of this study is to provide a solution for the transformation of charitable donations using social innovation. Hence, the action research method and systems thinking approach were used to collect data and provide solutions. With snowball sampling numerous meetings and interviews with fifteen stakeholders were conducted; System's diagram has drawn, and four leverage points were achieved. Then, solutions were presented in two parts: quick fixes and fundamental solutions. In the quick-fixes section, the wall-of-kindness was suggested; for fundamental solutions, employment, crowdfunding, and micro-loan allocation were keys and leverage areas to solve this social problem. Finally, Best and Worst method were used to rank indicators and employment with 0.365 weight gained first rank.

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Fig. 1

(Adapted from Systems Thinking for Social Change, Stroh 2015)

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(Adapted from Systems Thinking for Social Change, Stroh 2015)

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Data Availability

The author confirms that all data generated or analysed during this study are included in this published article and some data is not publicly available as it contains proprietary information but are available from the corresponding author on reasonable request.

Notes

  1. https://mehrabane.ir/

  2. Minimum wage has been determined 3 million Tomans by the Ministry of Labor in Iran.

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Correspondence to Ali Asghar Sadabadi.

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Competing Interests

The authors have no relevant financial or non-financial interests to disclose.

Principles of ethics in the current study were observed concerning the participants as follows:

- Informed consent principle: we tried to observe two elements of satisfaction and consciousness (willingness and awareness of participants to participate in the research),

- Privacy and confidentiality: Since this study solves a social problem in society, an effort was made to keep people from worrying about disclosing their personal information, and the researcher kept the participants' identities secret.

- Injury protection: The researcher tried not to cause any problems for the participants (including decreased self-esteem and a feeling of shame).

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Sadabadi, A.A., Aramipour, N. Combining social innovation and systems thinking to improve charity's performance in downtown of Tehran. Syst Pract Action Res 36, 571–586 (2023). https://doi.org/10.1007/s11213-022-09622-y

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