An empirical study on supply chain agility and disruption mitigation performance of U.S. fashion retailers: knowledge management capability perspective
Journal of Fashion Marketing and Management
ISSN: 1361-2026
Article publication date: 30 May 2023
Issue publication date: 29 December 2023
Abstract
Purpose
This study investigates the relationships between knowledge management capabilities (KMC), supply chain agility (SCA) and disruption mitigation performance (DMP) in the U.S. fashion retail industry (FRI) during turbulent times, such as a pandemic.
Design/methodology/approach
An online survey was used to collect 320 responses from U.S. fashion retail professionals. Structural equation modeling was used for analysis.
Findings
Among the two KMCs, knowledge infrastructure capabilities act as enabling factors for knowledge process capabilities (KPC) in U.S. fashion retail settings. The KPC were found to be positively associated with SCA, and SCA was positively associated with both pre- and post-DMP of U.S. fashion retailers.
Originality/value
This study adds to the literature on KMC, SCA and DMP from the FRI context and illustrates the impact of effective organizational knowledge management for supply chain (SC) disruption mitigation through agility in a volatile market.
Practical implications
The results inform fashion retail companies on how to transform their organizational dimensions through effective management of knowledge, i.e. digital escalation and innovation, to establish an agile and sustainable SC to mitigate future market disruptions.
Keywords
Citation
Rana, M.R.I. and Ha-Brookshire, J.E. (2023), "An empirical study on supply chain agility and disruption mitigation performance of U.S. fashion retailers: knowledge management capability perspective", Journal of Fashion Marketing and Management, Vol. 28 No. 1, pp. 99-116. https://doi.org/10.1108/JFMM-10-2022-0205
Publisher
:Emerald Publishing Limited
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