Abstract
Serious medical disputes have been causing a wide range of negative impacts. Medical staff may undergo a variety of psychological crises after encountering or witnessing serious medical disputes. This paper first found through qualitative research that the main cause of psychological crises among medical staff was a decreased sense of security. As a result, the key to solving the psychological crises of medical staff is to analyze the factors affecting their psychological security and propose specific measures to protect their psychological security. Using empirical research, this paper revealed that the security risk of serious medical disputes was negatively correlated with factors such as security check equipment, security staff coping ability, the hospital’s external environment, medical staff training, patient qualification, and medical feedback channels. After probing into the antecedents and consequences of serious medical disputes in hospitals, this paper proposes comprehensive measures to reduce the negative impacts of serious medical disputes, as well as to intervene and prevent the psychological crises of medical staff under the influence of serious medical disputes.
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This work was supported by the Fundamental Research Funds for the Central Universities (2022JKF02052).
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Study conception and design: Mengxing Zhang;
Data collection and interpretation of results: Lanxi Xu.
All authors reviewed the results and approved the final version of the manuscript. Correspondence to Mengxing Zhang.
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Zhang, M., Xu, L. Interventions to promote psychological recovery among medical staff following serious medical disputes: a qualitative and quantitative analysis. Curr Psychol (2024). https://doi.org/10.1007/s12144-024-05816-w
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DOI: https://doi.org/10.1007/s12144-024-05816-w