Purpose

Because employees’ positive attitudes and behaviors are important to ensure organizational performance, organizations attempt to carry out human resource practices to shape these attitudes and behaviors. This paper aims to examine this issue by focusing on the effects of training and development (TD) on employee engagement (EE), satisfaction (ES) and retention (ER).

Design/methodology/approach

For empirical analysis, the authors use structural equation modeling and data collected from employees in a developing economy.

Findings

TD is positively and directly associated with EE, ES and ER. In addition, EE is found to mediate the indirect effects of TD on ES and ER.

Practical implications

The findings suggest some practical implications for TD activities to enhance employees’ positive attitudes and behaviors.

Originality/value

To the best of the authors’ knowledge, this research is among the early attempts to examine the direct and indirect effects of TD on EE, ES and ER in a developing economy. The findings add to the growing literature suggesting that TD can contribute to the improvement of employees’ positive attitudes and behaviors.

中文翻译：

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将培训和发展与员工的态度和行为联系起来：敬业度的中介作用

目的

由于员工的积极态度和行为对于确保组织绩效很重要，组织试图通过人力资源实践来塑造这些态度和行为。本文旨在通过关注培训和发展 (TD) 对员工敬业度 (EE)、满意度 (ES) 和保留 (ER) 的影响来研究这个问题。

设计/方法/途径

对于实证分析，作者使用结构方程模型和从发展中经济体的员工那里收集的数据。

发现

TD 与 EE、ES 和 ER 呈正相关且直接相关。此外，EE 被发现可以调节 TD 对 ES 和 ER 的间接影响。

实际影响

调查结果对 TD 活动提出了一些实际意义，以提高员工的积极态度和行为。

原创性/价值

据作者所知，这项研究是研究发展中经济体中 TD 对 EE、ES 和 ER 的直接和间接影响的早期尝试之一。这些发现增加了越来越多的文献，表明 TD 有助于改善员工的积极态度和行为。