Purpose

Platform ecosystem governance is a decisive issue for orchestrators, as the motivation and behaviors of the complementors in an ecosystem can be distinctly different, shaped by the specific arrangements they have within the ecosystem. However, knowledge about adaptation in the governance of platform ecosystems is quite limited. First, the authors hardly know which obstacles are arising for orchestrators due to typical governance settings and their consequences. Second, the authors know less about governance strategies by orchestrators that help deal with these obstacles.

Design/methodology/approach

The authors follow an inductive, multistep case-study-based approach with multiple cases using guidelines proposed by Yin (2018). Based on predefined criteria, the authors selected 41 platform ecosystems with a “hub and spoke” system within and across several industries and collected a wide range of data. The authors conducted 14 interviews with executives of these platform ecosystems to gain further insights, transcribed and/or summarized all interviews, and analyzed the data.

Findings

Based on the dataset, the authors identify four significant obstacles and ten strategies of orchestrators in platform ecosystems. This approach allows us to gain insight into innovative approaches orchestrators conduct to cope with these challenges.

Originality/value

The authors already have a broad range of studies on ecosystem governance in the literature. However, research dealing with the dynamics of governance regimes is quite rare. The study examines how orchestrators of platform ecosystems react to emerging obstacles they are confronted with during the evolution of their platform ecosystems. Partly, these strategies might be expected, but mostly they show innovative approaches for handling these obstacles that have not been reported in research so far.

中文翻译：

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生态系统治理的障碍与策略：协调者视角

目的

平台生态系统治理对于协调者来说是一个决定性问题，因为生态系统中互补者的动机和行为可能截然不同，这是由他们在生态系统中的具体安排决定的。然而，关于平台生态系统治理适应的知识却相当有限。首先，作者几乎不知道由于典型的治理设置及其后果，给协调者带来了哪些障碍。其次，作者对帮助应对这些障碍的协调者的治理策略知之甚少。

设计/方法论/途径

作者遵循 Yin（2018）提出的指南，采用基于归纳、多步骤案例研究的方法，对多个案例进行分析。根据预定义的标准，作者选择了多个行业内和跨行业的 41 个具有“中心辐射”系统的平台生态系统，并收集了广泛的数据。作者对这些平台生态系统的高管进行了 14 次采访，以获得进一步的见解，转录和/或总结了所有采访，并分析了数据。

发现

基于该数据集，作者确定了平台生态系统中协调者的四个重大障碍和十个策略。这种方法使我们能够深入了解协调者为应对这些挑战而采取的创新方法。

原创性/价值

作者已经在文献中对生态系统治理进行了广泛的研究。然而，涉及治理制度动态的研究却相当罕见。该研究探讨了平台生态系统的协调者如何应对平台生态系统演变过程中遇到的新障碍。在某种程度上，这些策略可能是预料之中的，但大多数情况下，它们展示了处理这些障碍的创新方法，而这些方法迄今为止在研究中尚未报道。